Policies And SOPs
Order Completion
On completion of order, the Company will grant thirty (30) days for pickup, at the conclusion of which time the product shall be transferred to the possession of the Company for disposal as Company sees fit. This may include, but is not limited to, donations, yard sales, online sales, store sales, or discard.
When Client claims completed order, payment must be made in full before release of product back into the custody of the Client. Terms and negotiations for payment may be dealt with at this time.
Returns
Any returns are to be done within forty-five (45) days of receipt of completed order. Any problem areas are to be specifically noted in writing before the expiration of that deadline. After forty-five days, it will be assumed thatthe Client is satisfied and Company will not be held liable for any fault of workmanship.
​
​
Communications
Client has the full right to maintain regular communication with Company regarding the status of product. Lack of communication shall not indicate a lack of interest on the part of the Client, nor a lack of progress on the part of the Company.
​
Company will maintain Client's name, email address and phone records for a minimum period of five (5) years, or as applicable by law. Company will maintain Client's banking information only for the length of time needed to process said transaction.